Harvey Norman - Osborne Park

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Reviews of Harvey Norman - Osborne Park

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  Holly Hutton Added August 03, 2023

  ★ ★ ★ ★ ★
  Geraldine at Harvey Norman assisted my husband and I with the selection of kitchen and laundry appliances for our renovation that came to light within short notice.
  
  Geraldine offered extensive knowledge, flexibility, patience, and consideration in guiding our path toward selecting the right appliances for our needs.
  
  We highly recommend Geraldine for any kitchen and laundry appliances. Geraldine is extremely professional, approachable, knowledgeable, extremely well resourced, efficient, reliable, considerate, and genuine.
  
  We can not thank you enough, Geraldine. Kind regards, Holly and Gary
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  Ashleigh Campion Added July 23, 2023

  ★ ★ ★ ★ ★
  Absolutely love it here, the staff in the electronics department helped me out so much over Christmas when I recieved a wrong order in the post, which was quite easily made the codes were one letter off and it was a very similar item, every one was just so helpful in finding the right item and chatting with me while I waited and helping me out to find things and explain things to me as I walked around the store. Just lovely people all round, this is where I go for all electronic needs now!
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  Andrew Nguyen Added July 18, 2023

  ★ ★ ★ ★ ★
  Not normally my favourite place to shop for electronics. However today was an exception, I went to The Good Guys for a bench top oven, not only I could not get any help from any of the sale person the pricing was not as competitive as I thought. The service at Harvey Norman was top notch, I was not rushed the lady explained between the different brands and models. Even helped me to carry out to the car as my little one fallen asleep in my arms. $50 different between the two shop for the same items.
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  Humberto Costa Added July 07, 2023

  ★ ★ ★ ★ ★
  EDIT: They solved my problem! I reported the problem with the fridge I bought and they scheduled a delivery of a new one to me! The new fridge just arrived and it's perfect. Thank you all ;)
  
  I'm a little disappointed with my experience with Harvey Norman. Here's the thing: I bought a second-hand fridge on Friday and went to the store today for the pick-up. I'm moving today, so I went with the truck I rent to pick up the fridge, cause that was in our route.
  
  The first problem was that on Friday they told me to pick it up on Sunday at 469/475 Scarborough Beach Rd, Osborne Park WA 6017. I went there with the truck and gave the staff my receipt. They left me waiting for almost half an hour until came again and say that I should pick the fridge up on the other side of the road (the second-hand store, where I bought it on Friday). That cost me $40, cause I was paying $80 for the removals company.
  
  Anyway, we went to the other side of the street straight away and one of the staff brought the fridge with a trolly. We put it together in the truck against the wall and tied it. Arriving at the new house, when I opened the package, that was a hole in the back of the fridge. And I was like, what?!? Now I turned it on to see if it works, but I'd like to change to another one, because they told me I have three years of warranty and I JUST UNPACKED it! And even if the fridge is working for now, I don't know if this could give me problems in the future...
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  Alla Alusay Added July 07, 2023

  ★ ☆ ☆ ☆ ☆
  The worth service I ever had. Do not recommend to purchase anything from them. All what they are interested is to get your money and after that they could charge delivery time , what they did with me I am waiting for my chairs to be arrive 1 months but they extended to another 3 weeks . Anne can’t deal with customer support, I think she is wrong person for this position

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Harvey Norman | Shop Online for Computers, Electrical, Furniture, Bedding, Bathrooms & Flooring | Harvey Norman Australia
Harvey Norman, Australia’s leading retailer has a huge range of products now available to buy online. Choose from computers, laptops, TVs, iPods, cameras, bedroom and lounge furniture, bed linen, mattresses, baths, spas, tiles, rugs, flooring, outdoor furniture and more from our online store to take care of all your online shopping needs.
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